Privacy Policy
Mockingbird Logistics LLC ("Mockingbird Logistics," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through MockingbirdLogisticsLLC.com and through our related logistics, freight, transportation, and customer support services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a freight quote, contact our team, subscribe to communications, or otherwise interact with our business.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide
When you submit information through our website, forms, phone calls, email, or other communications, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Shipping or freight details
- Billing or business information
- Any information you include in a message, quote request, or service inquiry
SMS and Communication Information
If you opt in to receive SMS notifications, alerts, or marketing communications, we may collect:
- Mobile phone number
- Consent records
- Messaging preferences
- Communication history
Automatically Collected Information
When you visit our website, we may automatically collect certain technical data, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of access
- General location data derived from IP address
Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand traffic patterns, and enhance marketing performance.
2. How We Use Your Information
We may use your information to:
- Provide freight brokerage, logistics coordination, quote support, and customer service
- Respond to inquiries and service requests
- Communicate with you about shipments, scheduling, updates, and account matters
- Send marketing emails, newsletters, or SMS communications where permitted by law and where you have opted in when required
- Improve our website, services, and customer experience
- Maintain business records and internal operations
- Detect, prevent, or investigate fraud, unauthorized activity, or security incidents
- Comply with legal obligations and enforce our rights
3. How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
- With carriers, logistics partners, agents, vendors, and service providers that help us operate our business and fulfill transportation-related services
- With technology providers that support website hosting, analytics, communications, CRM systems, or marketing operations
- With professional advisors such as attorneys, accountants, or insurers when necessary
- With government agencies, regulators, law enforcement, or courts when required by law or to protect legal rights
- In connection with a merger, acquisition, financing, restructuring, or sale of business assets
4. SMS Communications
If you provide your mobile number and consent to receive text messages from Mockingbird Logistics LLC, you agree to receive SMS notifications, alerts, and occasional marketing communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Your SMS consent is not a condition of purchase. We maintain records of consent where required by law.
5. Email Marketing and Newsletters
If you subscribe to our newsletters or marketing emails, we may send you promotional content, logistics updates, service announcements, and related business communications. You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state or jurisdiction, you may have certain rights regarding your personal information, which may include the right to request access, correction, deletion, opt out of certain marketing communications, or appeal a denied privacy request where applicable.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices, content, or security of those third parties. Please review their privacy policies separately.
10. Children’s Privacy
Our website and services are intended for business and general audience use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Interstate and U.S. Business Operations
Mockingbird Logistics LLC provides freight and logistics-related services across the United States. If you submit information through our website, you understand that your information may be processed and stored in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
Mockingbird Logistics LLC
Vestavia Hills, Alabama
Phone: +1 251-362-1405
Email: [email protected]
Website: MockingbirdLogisticsLLC.com
Questions about your privacy or freight coordination needs? Contact us Today.


