Privacy Policy | Mockingbird Logistics LLC

Mockingbird Logistics LLC

Privacy Policy

Effective Date: March 27, 2026

Mockingbird Logistics LLC ("Mockingbird Logistics," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through MockingbirdLogisticsLLC.com and through our related logistics, freight, transportation, and customer support services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a freight quote, contact our team, subscribe to communications, or otherwise interact with our business.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you submit information through our website, forms, phone calls, email, or other communications, we may collect:

Full name
Company name
Email address
Phone number
Shipping or freight details
Billing or business information
Any information you include in a message, quote request, or service inquiry

SMS and Communication Information

If you opt in to receive SMS notifications, alerts, or marketing communications, we may collect:

Mobile phone number
Consent records
Messaging preferences
Communication history

Automatically Collected Information

When you visit our website, we may automatically collect certain technical data, including:

IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of access
General location data derived from IP address

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand traffic patterns, and enhance marketing performance.

2. How We Use Your Information

We may use your information to:

Provide freight brokerage, logistics coordination, quote support, and customer service
Respond to inquiries and service requests
Communicate with you about shipments, scheduling, updates, and account matters
Send marketing emails, newsletters, or SMS communications where permitted by law and where you have opted in when required
Improve our website, services, and customer experience
Maintain business records and internal operations
Detect, prevent, or investigate fraud, unauthorized activity, or security incidents
Comply with legal obligations and enforce our rights

3. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

With carriers, logistics partners, agents, vendors, and service providers that help us operate our business and fulfill transportation-related services
With technology providers that support website hosting, analytics, communications, CRM systems, or marketing operations
With professional advisors such as attorneys, accountants, or insurers when necessary
With government agencies, regulators, law enforcement, or courts when required by law or to protect legal rights
In connection with a merger, acquisition, financing, restructuring, or sale of business assets

4. SMS Communications

If you provide your mobile number and consent to receive text messages from Mockingbird Logistics LLC, you agree to receive SMS notifications, alerts, and occasional marketing communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

Your SMS consent is not a condition of purchase. We maintain records of consent where required by law.

5. Email Marketing and Newsletters

If you subscribe to our newsletters or marketing emails, we may send you promotional content, logistics updates, service announcements, and related business communications. You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state or jurisdiction, you may have certain rights regarding your personal information, which may include the right to request access, correction, deletion, opt out of certain marketing communications, or appeal a denied privacy request where applicable.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices, content, or security of those third parties. Please review their privacy policies separately.

10. Children’s Privacy

Our website and services are intended for business and general audience use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Interstate and U.S. Business Operations

Mockingbird Logistics LLC provides freight and logistics-related services across the United States. If you submit information through our website, you understand that your information may be processed and stored in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Mockingbird Logistics LLC
Vestavia Hills, Alabama
Phone: +1 251-362-1405
Email: [email protected]
Website: MockingbirdLogisticsLLC.com

Questions about your privacy or freight coordination needs? Contact us Today.

Terms of Service | Mockingbird Logistics LLC

Mockingbird Logistics LLC

Terms of Service

Effective Date: March 27, 2026

These Terms of Service ("Terms") govern your access to and use of MockingbirdLogisticsLLC.com and any related online services, quote request forms, communications, and content provided by Mockingbird Logistics LLC ("Mockingbird Logistics," "we," "our," or "us").

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, do not use this website.

1. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You may not:

Use the website in violation of any applicable law or regulation
Attempt to gain unauthorized access to the website, servers, or systems
Interfere with the website’s operation, security, or functionality
Submit false, misleading, or fraudulent information
Use automated means to scrape, copy, or exploit website content without permission

2. No Guarantee of Service Availability

Submission of a contact form, freight inquiry, or quote request through this website does not guarantee acceptance of service, shipment availability, pricing, carrier capacity, or transportation scheduling. All services are subject to review, availability, operational requirements, and separate agreement where applicable.

3. Freight Quotes and Service Information

Any quote, estimate, service description, transit expectation, or logistics information presented on this website or provided through inquiry responses is for general informational purposes unless and until confirmed in a separate written agreement, rate confirmation, broker-carrier agreement, shipper agreement, or other binding document.

Pricing, transit times, capacity, and service options may change without notice.

4. Brokerage and Logistics Role

Mockingbird Logistics LLC may act as a freight broker, logistics coordinator, or transportation service facilitator depending on the transaction and service arrangement. Specific rights, obligations, liabilities, cargo terms, claims procedures, insurance requirements, and payment terms are governed by the applicable service contract or transportation agreement, not solely by these website Terms.

5. User Submissions

If you submit information through this website, you represent that:

The information is accurate and complete
You have authority to provide the information
Your submission does not violate any law or third-party right
You will update us if material details change

We may use submitted information in accordance with our Privacy Policy.

6. SMS, Email, and Electronic Communications

By providing your contact information, you consent to receive communications from us regarding inquiries, services, scheduling, customer support, and, where permitted, marketing or promotional content.

If you opt in to SMS messaging, message frequency may vary and message and data rates may apply. You may opt out at any time by replying STOP.

7. Intellectual Property

All content on this website, including text, branding, graphics, logos, layout, design elements, and other materials, is owned by or licensed to Mockingbird Logistics LLC and is protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, transmit, display, or exploit website content without prior written permission, except for personal, non-commercial use related to evaluating our services.

8. Third-Party Links

This website may include links to third-party websites or services. We provide such links for convenience only and do not endorse or control third-party content, services, policies, or practices. Your use of third-party websites is at your own risk.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

The website will be uninterrupted, secure, or error-free
The website content is always complete, current, or free from inaccuracies
Any defects will be corrected immediately
The website is free of viruses or other harmful components

10. Limitation of Liability

To the fullest extent permitted by law, Mockingbird Logistics LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this website.

To the extent any liability is not lawfully excludable, our liability shall be limited to the maximum extent permitted by applicable law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Mockingbird Logistics LLC and its owners, employees, contractors, affiliates, agents, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of your misuse of the website, your violation of these Terms, or your violation of any law or third-party rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles, except where federal transportation law or other applicable law controls.

13. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the Effective Date above. Your continued use of the website after revised Terms are posted constitutes your acceptance of the updated Terms.